Audience
Companies that want a solution that centralizes conversations from every channel into a single platform and enhances their customer relationship
About URVA Connect
"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers.
With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels.
The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships.
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Integrations
Company Information
URVA
Founded: 2015
India
urva.co/connect/omnichannel-chat-software-for-business/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Online
URVA Connect Frequently Asked Questions
Q: What kinds of users and organization types does URVA Connect work with?
URVA Connect works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does URVA Connect support in their product?
URVA Connect supports these languages: English.
Q: What kind of support options does URVA Connect offer?
URVA Connect offers support via online.
Q: What other applications or services does URVA Connect integrate with?
URVA Connect integrates with: URVA Sales, Microsoft Teams, URVA Comply, URVA Service, Cisco Webex, WhatsApp, and Zoom.
Q: Does URVA Connect have a mobile app?
Yes, URVA Connect has a mobile app for Android, iPad, and iPhone.
Q: What type of training does URVA Connect provide?
URVA Connect provides training in the form of documentation.
