Audience

Medical, dental and specialty practices, healthcare groups and hospitals that want to automate patient phone calls and appointment scheduling.

About Vocca

Vocca is a cloud-based AI voice agent for healthcare organizations that handles patient calls and appointment workflows. It answers inbound calls around the clock, books, reschedules and cancels appointments in existing scheduling or patient management systems, and responds to questions about visits and preparation. It can also send confirmations and reminders, make outbound follow-up calls, manage waitlists, and route urgent or complex requests to staff with a call summary. A dashboard gives teams visibility into calls and bookings across locations. Vocca provides workflows for more than 20 specialties, including medical imaging, dentistry, ophthalmology, primary care and hospitals, and connects natively with more than 20 scheduling and patient management systems. The service is designed for healthcare practices and groups seeking to manage patient access and call workloads without replacing their existing software.

Integrations

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Company Information

Vocca
Founded: 2024
United States
vocca.com/en

Videos and Screen Captures

Voice scheduling interface routing a dermatology call and booking an appointment.

Voice scheduling interface routing a dermatology call and booking an appointment.

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Product Details

Platforms Supported
Cloud
Support
Phone Support

Vocca Frequently Asked Questions

Q: What kinds of users and organization types does Vocca work with?
Vocca works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Vocca support in their product?
Vocca supports these languages: English and French.
Q: What kind of support options does Vocca offer?
Vocca offers support via phone support.
Q: What other applications or services does Vocca integrate with?
Vocca integrates with: Doctolib.

Vocca Product Features

Patient Scheduling

Notifications/Alerts Not Supported
Approval Process Control Not Supported
HIPAA Compliant Not Supported
Mobile Access Not Supported
Online Scheduling Not Supported
Patient Communications Not Supported
Patient Intake Not Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Not Supported
Reminders Not Supported
Analytics/Reporting Not Supported
SMS Messaging Not Supported