Audience
Online retailers and ecommerce customer support teams, including Shopify and WooCommerce stores.
About askVela
askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, shared team inbox and knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. A free plan and paid subscriptions are available.
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Pricing
Free Version:
Free Version available.
Integrations
Company Information
askVela
askvela.pro
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Product Details
Platforms Supported
Cloud
Support
Online
askVela Frequently Asked Questions
Q: What kinds of users and organization types does askVela work with?
askVela works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does askVela support in their product?
askVela supports these languages: English.
Q: What kind of support options does askVela offer?
askVela offers support via online.
Q: What other applications or services does askVela integrate with?
askVela integrates with: Shopify and WooCommerce.
