Oyster Reviews & Product Details

Oyster is very easy to use and is very clear in allowing us to set up employees that live elsewhere. I also enjoy the cost calculator feature which is very useful when deciding whether to hire employees or not. It is easy to bring this data quickly to a discussion with Leadership which before required me to spend a long time working out the cost of bringing people through an EOR. And the hiring process and onboarding flows through Oyster are very simple to use and easy to complete make it less cumbersome for us as admin and for employees. Review collected by and hosted on G2.com.

It seems like Oyster is built on the basis that you only hire employees through oyster and that most customers would use it this way. Specifically for us, and I am sure more businesses are the same, it would be better if the integration with HRIS was more complete, understanding that businesses will generally use a separate HRIS to manage all their employees and it would be ideal to Oyster would auto sync with our HRIS.

This would be everything from documents to details. This is the bit I dislike most about Oyster because it creates additional admin work to have to keep both systems up to date.

As an additional, it would be good if it could integrate with out ATS system Workable too or any ATS so when we hire someone it moves straight to Oyster if applicable. Review collected by and hosted on G2.com.

I find the user interface of Oyster easy to use, with clear guidelines that make navigating the platform straightforward during onboarding. I really appreciate the prompt support; whenever I get stuck, I can always reach out to someone who resolves my issues pretty quickly. I recently had to upload documents, and the process was very straightforward thanks to the intuitive UI and clear guidelines. When I faced a brief issue during verification, my onboarding manager responded immediately and assisted me in resolving it, which made the overall experience smooth and stress-free. The initial setup was perfect, which adds to Oyster's appeal. Review collected by and hosted on G2.com.

There's an option on the homepage or dashboard to contact the onboarding manager, but that button doesn't seem to work. Since I already had her email, I was able to reach out to her directly for help. However, if someone doesn't have the email, it might be difficult for them to get support when that option isn't functional. I think this is something that could be improved. Also, I feel Oyster AI could be trained for better responses. Review collected by and hosted on G2.com.

The whole platform is incredibly user-friendly with locally-relevant knowledge that makes understanding employing overseas more understandable. The help centre is clear, concise yet thorough, but most importantly I felt in very good hands with Raman throughout the journey. He always responded to my endless queries with patience and knowledge, whilst also being very approachable and supportive in our communications. In all honesty, although the platform itself is great, I would so freely recommend Oyster purely based on Raman's support. Review collected by and hosted on G2.com.

I believe there was some conflicting information on the help centre to do with being able to hire if someone has a visa compared to what was discussed at one point, but Raman resolved this really quick (appeared to be an error on the web? Also appreciate that this legislation changes all the time)

Other than that, nothing else as far as I'm aware. Review collected by and hosted on G2.com.

As a user, I admire these traits about the tool:

Payroll Services: Oyster simplifies payroll processes by handling currency conversions and local tax regulations.

Benefits Administration: The platform offers a range of employee benefits tailored to different countries, making it easier to attract and retain top talent while ensuring that employees feel valued.

Onboarding Experience: Oyster provides a streamlined onboarding process for new hires, which helps them get acclimated to the company culture and their roles quickly.

The support staff is always responsive and tries solving issues promptly. Review collected by and hosted on G2.com.

For HR teams not accustomed to digital hiring platforms, there may be a learning curve. This could temporarily slow down the hiring process as team members familiarize themselves with the system. Review collected by and hosted on G2.com.

It's very intuitive and easy to use. Also support is best class in case you need anything. Review collected by and hosted on G2.com.

It covers everything very weell. If I had to pick something, I'd say it is impossible to fill holidays in the past (which may be reasonable) and you need support to change it, that on the other hand, are very responsive. Review collected by and hosted on G2.com.

I really like the convenience that Oyster provides, especially in global hiring through EOR, as it helps overcome the limitations imposed by the differences in each country's legislation. The agility of Oyster's support is impressive; they respond quickly and accurately to specific questions about each country. The initial setup of Oyster was extremely easy, as all employees already had work permission, which facilitated the process. Review collected by and hosted on G2.com.

I do not like the lack of clarity in communication in general terms. It would be better if a clearer overview were given and there were a more proactive approach, instead of waiting for the contracting companies to be the only ones to take the initiative or waiting for problems to arise before contacting the contractors. This would reduce frustration in resolving issues and promote a smoother experience. Review collected by and hosted on G2.com.

Every step of the onboarding process was self explanatory and simple to understand. I was able to setup my account with my employer from another country with no difficulties.

The dashboard showed the current status of everything and details. Adding my bank account was easy and it was simple to add another account for expenses as well.

Payment processing status was displayed and useful.

Login security was also good, though I did not use 2 factor authentication as I used Single sign on instead (that already has 2FA enabled anyway). This integrates very well into my current workflow as I don't have to worry about too many usernames and passwords.

I haven't had to use customer support but the option was easily accessible. Review collected by and hosted on G2.com.

I couldn't use the mobile app as I get an error that my organisation has not enabled it. But I am able to access the web portal from mobile browser anyway - so that doesn't make sense.

Would have been useful to have the app active and give notifications as a status changes.

Without notifications(as I do not have app access), I have to open the browser every time I need to check the status. Hence I needed to check it multiple times a day to know if the form was processed. Review collected by and hosted on G2.com.

I love using Oyster to manage EOR employees because of the platform's ease of use, which makes handling my responsibilities straightforward and efficient. The customer support is outstanding and responds swiftly whenever we encounter any issues, which is incredibly valuable. Whether I have a question about labor law or need detailed assistance, I find their support team to be exceedingly helpful and thorough. Moreover, having a dedicated contact person assigned to our company ensures we have direct communication with someone who truly cares about our needs and can provide immediate assistance when required. This personal touch enhances my confidence in their commitment to our team and adds a reassuring layer of support. I highly appreciate these aspects of Oyster, as they significantly facilitate my workflow and contribute to a smooth user experience. Review collected by and hosted on G2.com.

I find the time off management app could be better. I would like the opportunity to re-enter or modify time off entries without having to contact the team. Review collected by and hosted on G2.com.

What I like best about Oyster is how easy it makes global employment. The platform simplifies hiring, onboarding, and managing team members in different countries, removing the usual legal and administrative complexity. Oyster’s compliance support, clear documentation, and user-friendly interface help save time and reduce risk.

The biggest upsides are the streamlined processes, reliable customer support, and the confidence that international employment tasks—contracts, payroll, and benefits—are being handled correctly. It allows teams to focus on their work instead of navigating local employment rules. Review collected by and hosted on G2.com.

None. My experience so far has been smooth, and the platform has met my needs without major issues. If anything, any small challenges have been minor and easy to work around, especially with the support team’s responsiveness. Review collected by and hosted on G2.com.

I appreciate that Oyster handles everything, from official documents to payroll preparations, which allows me to save valuable time. The reminders to not miss deadlines are very useful, and the team is there to help us find suitable solutions when a problem arises. This saves me from having to know everything about German legislation and allows me to focus on the human management of the team, which is a priority for me. The initial setup was very easy to follow thanks to the provided tutorials. Review collected by and hosted on G2.com.

Automatic payment from Switzerland. Review collected by and hosted on G2.com.