Most orders are completed within 15–30 minutes. Once you provide your Auction House listing details to the seller, they will purchase your card almost immediately.

Yes. We exclusively use the Auction House delivery method, which mimics natural market activity. We also thoroughly vet all sellers to ensure they use "clean" coins earned through legitimate gameplay.

We support all Madden NFL 26 platforms, including PlayStation 5, Xbox Series X/S, PC (Steam/EA App), and the new Nintendo Switch 2. Please ensure you select the correct platform before checkout.

Per EA’s standard mechanics, a 10% transaction fee is deducted from all Auction House sales. Unless specified by the seller, the buyer usually covers this tax.

In-game goods are virtual products used inside video games, including currencies, items, accounts, top-ups, and boosting services. These goods help players progress faster, unlock exclusive content, customize gameplay, or save time in their favorite games.

On Kinguin, you can buy a wide range of in-game goods, such as:

• In-game currencies (gold, coins, credits, points and more)
• In-game items (skins, weapons, pets, cosmetics and more)
• Game accounts (Fresh, Smurfs and unique and boosted accounts)
• Game top-ups (Crystals, Gems, Points and more)
• Boosting services (Leveling, Ranking, Coaching, Crafting, Farming, Builds, Dungeons, Raids and more)

All products are listed per game, with clear delivery details on each product page.

The required information depends on the product type and game. You may be asked to provide:

• Player ID or UID
• Username or Character name
• Server or region

All required information is clearly shown on the product page before purchase.

We support major payment methods like PayPal, credit cards, Paysafecard, Crypto, online banking as well as supporting local payment method for most of countries and currencies globally. We ensure the safety of the customer’s money so we have all payments locally covered as well.

Yes, it is safe to buy on Kinguin. We secure all transactions with advanced encryption and fraud detection systems. Additionally, every seller on our platform is thoroughly vetted to ensure reliability and customer satisfaction.

If you encounter a problem with a purchased item and/or key activation, you can report it via the Resolution Center using the following link: Resolution Center. Other issues: If you have a query not related to an issue with a specific product, please use the following link to open a new ticket: Customer Support

Certain transactions on Kinguin may include additional fees. We remain dedicated to spending such towards improving the service. This translates to lower waiting times, an expanded product catalogue, or possibly new functions, and more. Fees will be clearly displayed at checkout before you confirm your purchase.

Yes, purchases on Kinguin can be canceled, and you can request a refund if the key has not been redeemed or the item has not been delivered. To request a cancellation or refund, contact our customer support immediately with your order details. Please note that some digital goods may have specific refund conditions which will be detailed on the product page.