Monochrome is the premium currency in Zenless Zone Zero used to purchase characters, bundles, and other in-game items.

Most orders are delivered instantly or within a few minutes after purchase.

Yes, all purchases are processed securely through trusted sellers to ensure safe delivery.

No, standard top-ups usually don’t require account sharing. Always check product details before purchase.

You can use Monochrome to obtain characters, upgrade materials, and premium items that enhance your gameplay.

Accounts can give you access to strong characters and resources from the start, saving time and effort.

Buying Monochrome lets you skip time-consuming farming and enjoy the game’s best content immediately.

On Kinguin, you can buy a wide range of in-game goods, such as:

• In-game currencies (gold, coins, credits, points and more)
• In-game items (skins, weapons, pets, cosmetics and more)
• Game accounts (Fresh, Smurfs and unique and boosted accounts)
• Game top-ups (Crystals, Gems, Points and more)
• Boosting services (Leveling, Ranking, Coaching, Crafting, Farming, Builds, Dungeons, Raids and more)

All products are listed per game, with clear delivery details on each product page.

To buy in-game goods on Kinguin, browse the In-Game Goods section and select your game and product type. Choose the offer that suits you, add it to your cart, and complete checkout. After purchase, you can communicate directly with the seller via Kinguin chat to complete delivery if needed.

The required information depends on the product type and game. You may be asked to provide:

• Player ID or UID
• Username or Character name
• Server or region
• Account details (for account-based products/manual delivery products or boosting)

All required information is clearly shown on the product page before purchase.

We support major payment methods like PayPal, credit cards, Paysafecard, Crypto, online banking as well as supporting local payment method for most of countries and currencies globally. We ensure the safety of the customer’s money so we have all payments locally covered as well.

Delivery times can vary depending on the specific item and the game’s server. Most in-game items and coins are delivered within minutes of completing your purchase and initiating a chat with the seller. However, some items may take longer to process. If delays occur, the seller will keep you updated in real-time via chat. If delivery takes longer than 24 hours, you can contact customer support by creating a ticket here: Support Link.

Yes, it is safe to buy on Kinguin. We secure all transactions with advanced encryption and fraud detection systems. Additionally, every seller on our platform is thoroughly vetted to ensure reliability and customer satisfaction.

If you encounter a problem with a purchased item and/or key activation, you can report it via the Resolution Center using the following link: Resolution Center. Other issues: If you have a query not related to an issue with a specific product, please use the following link to open a new ticket: Customer Support

Certain transactions on Kinguin may include additional fees. We remain dedicated to spending such towards improving the service. This translates to lower waiting times, an expanded product catalogue, or possibly new functions, and more. Fees will be clearly displayed at checkout before you confirm your purchase.

Yes, purchases on Kinguin can be canceled, and you can request a refund if the key has not been redeemed or the item has not been delivered. To request a cancellation or refund, contact our customer support immediately with your order details. Please note that some digital goods may have specific refund conditions which will be detailed on the product page.