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CEO, Analyst, Advisor | #CX, #EX, #ITSM, #IT, Fellow of the Institute for Digital Transformation

Top influencer & IBM Futurist in #CustExp, #CRM & #CustServ. Ex Rolls-Royce & Bentley now innovating in ways to find, engage & satisfy #customers

Christian. Work at Home Dad. Content marketing strategist. Dabble in ecommerce & SaaS startups. Internet Marketing MBA.

The resource is aimed @ Customer Experience professionals, who are rightly cautious about benchmarking scores with other companies.

Founder: One Kind Company. Kindness Ambassador. Personal Development Writer, Blogger, & Coach. Girl Mom 👭

The leading #Cloud based Field Service solution to manage #mobile #workforce. #FieldService #Saas #CRM #HVAC #maintenance. Free trial: http://buff.ly/1VQedLH