Previously at City and County of San Francisco Digital Services, Google.

Making software systems more humane, sustainable, and intentional. Infatuated by the possibilities of bringing product thinking to #govtech.

Sociologist. Writer. Professor. MacArthur Fellow. Books, speaking, podcast: www.tressiemc.com

Co-founder of Mule Design. Author of Conversational Design and Just Enough Research, now publishing by Mule Books.

UX Researcher. My past: Google, Airbnb, GitHub, Mozilla.

Factotum at @userfocus.

Reflex Design Collective is a Oakland-based design consultancy addressing social inequities at the root, practicing Equity Design through co-creation.

Previously: MSx Sloan Fellow at Stanford GSB; Chief Digital Services Officer for the City of San Francisco; Director / Co-owner @FutureGov, sold to @TPXImpact