Audience
E-commerce brands, SaaS companies, agencies, and service businesses that want to automate website customer support and lead capture.
About AidEcho
AidEcho is a web-based AI customer support agent for businesses that want to answer visitor questions and route conversations to staff. It crawls a company's website and documentation, and can use uploaded documents such as PDFs as a knowledge source. The assistant responds from that material, links answers to source pages, captures leads, and can hand conversations to human teammates with the conversation history. Teams can configure the chat widget's appearance, set business hours and escalation behavior, assign or route conversations, and review conversation and support analytics. AidEcho can be installed on websites with a code snippet and has store connections for Shopify and WooCommerce that can provide live product, inventory and verified order information. Its plans include a free tier with one store, 50 pages/documents and 80 AI replies per month; paid plans start at $49 per month.
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Pricing
Starting Price:
$49/month
Pricing Details:
The Free plan costs $0 and includes one store, 50 pages and documents, and up to 80 AI replies per month. The Starter plan costs $49 every 30 days or $490 per year and includes two stores, 100 pages and documents, up to 900 replies per month, and two teammates. Additional teammate seats cost $10 per month, and message packs are available as one-time purchases.
Free Version:
Free Version available.
Company Information
RageEdge AI
Founded: 2025
India
aidecho.com
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
In Person
Support
Online
AidEcho Frequently Asked Questions
Q: What kinds of users and organization types does AidEcho work with?
AidEcho works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does AidEcho support in their product?
AidEcho supports these languages: English.
Q: What kind of support options does AidEcho offer?
AidEcho offers support via online.
Q: What other applications or services does AidEcho integrate with?
AidEcho integrates with: Google Drive and Shopify.
Q: Does AidEcho have an API?
Yes, AidEcho has an API.
Q: What type of training does AidEcho provide?
AidEcho provides training in the form of documentation and in person.
Q: How much does AidEcho cost?
Pricing for AidEcho starts at $49/month.
