Audience
Organizations requiring an intelligent automation solution to manage their knowledge base and improve their services
About Cleverly.ai
Cleverly is your super agent that helps with real-time triage and intelligent automation, manages your knowledge base and provides a friendly customer self-service experience. Intelligently classify, prioritize and route tickets based on customer intents with accurate categorization across 100+ labels. Over 90% accuracy of ticket classification. Classify in one language and leverage classification across 12+ languages. Keep your database of internal procedures, macros and FAQs always up-to-date, complete, and accurate. Identify knowledge gaps and achieve the highest knowledge coverage rates. Reduce manual work with 20% to 60% deflection rates by automating replies for common queries. Increase agent productivity by surfacing the right information at the right time. 20% deflection rate with minimum setup due to the AI and pre-trained models. Seamless integration with your help-desk or CRM. Dynamic forms that collect relevant information upfront.
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Pricing
Free Trial:
Free Trial available.
Company Information
Cleverly.ai
United States
www.cleverly.ai/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online
Cleverly.ai Frequently Asked Questions
Q: What kinds of users and organization types does Cleverly.ai work with?
Cleverly.ai works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Cleverly.ai support in their product?
Cleverly.ai supports these languages: English.
Q: What kind of support options does Cleverly.ai offer?
Cleverly.ai offers support via online.
Q: What other applications or services does Cleverly.ai integrate with?
Cleverly.ai integrates with: Freshdesk, Intercom, Salesforce, and Zendesk.
Q: Does Cleverly.ai have an API?
Yes, Cleverly.ai has an API.
Q: What type of training does Cleverly.ai provide?
Cleverly.ai provides training in the form of documentation, live online, and videos.
Q: Does Cleverly.ai offer a free trial?
Yes, Cleverly.ai offers a free trial.
