Audience
Small teams, indie hackers and makers who ship several products and answer their users themselves.
About Helpeen
Helpeen is a customer-support platform for small software teams that handle user questions themselves. It combines a shared conversation inbox, a help center for articles and FAQs, and collections of video tutorials. Teams can organize conversations as open, pending, or closed, and users can contact support from an in-app widget or a published help center. Knowledge-base articles can be written in Markdown, grouped into categories, and prepared in multiple languages. Helpeen also provides embeddable interface components, including React components, and a JSON API for teams building a custom support experience or creating conversations from their own server. The service is aimed at indie makers and small product teams looking for a lightweight way to answer users, publish self-service content, and add support to their software.
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LiveHelpNow
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs.
• All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history.
• Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more.
• Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more.
• HIPAA, ADA and PCI compliant
• Quick, easy installation. No setup fees or contract.
• Free 30-day trial
• Free training and 24/7 Support
• #1 rated 7 years running as best live chat and SMS help desk platform
• #84 Inc. 500 fastest growing companies
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Pricing
Starting Price:
€9/month per project
Pricing Details:
A free version is available. Paid pricing starts at €9 per project per month.
Free Version:
Free Version available.
Integrations
API:
Yes, Helpeen offers API access
No integrations listed.
Company Information
Helpeen
Founded: 2026
Spain
www.helpeen.com/en
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online
Helpeen Frequently Asked Questions
Q: What kinds of users and organization types does Helpeen work with?
Helpeen works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Helpeen support in their product?
Helpeen supports these languages: English.
Q: What kind of support options does Helpeen offer?
Helpeen offers support via online.
Q: Does Helpeen have an API?
Yes, Helpeen has an API.
Q: What type of training does Helpeen provide?
Helpeen provides training in the form of documentation and videos.
Q: How much does Helpeen cost?
Pricing for Helpeen starts at €9/month per project.
