Audience
Organizations looking for a chat and co-browse solution to optimize communications and enhance the visitor’s online experience
About Talisma Chat & Co-browse
Talisma Chat and Co-browse enables organizations to communicate in real time with visitors to their website using powerful text dialogue and collaborative browsing. Agents can interact concurrently with multiple visitors while delivering personal and immediate attention to enhance the visitor’s online experience. With Talisma Chat and Co-browse, employees have single-click access to a unified view of all previous customer interactions from any communication channel and quickly respond to enquiries using a knowledgebase of FAQs, response templates, Web links, and documents. Talisma DCEP chat is designed to trigger chat sessions based on a pre-defined set of visitor behaviour. This means your web visitors get a chat invitation when they land on your site or display certain browsing traits. It helps improve customer experience, reduce operational costs attached to customer service, reduces instances of shopping cart abandonment, and increases conversions.
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Integrations
No integrations listed.
Company Information
Talisma
Founded: 1999
India
www.talisma.com/products/live-chat-co-browsing-solution/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Talisma Chat & Co-browse Frequently Asked Questions
Q: What kinds of users and organization types does Talisma Chat & Co-browse work with?
Talisma Chat & Co-browse works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Talisma Chat & Co-browse support in their product?
Talisma Chat & Co-browse supports these languages: English.
Q: What kind of support options does Talisma Chat & Co-browse offer?
Talisma Chat & Co-browse offers support via phone support, 24/7 live support, and online.
Q: What type of training does Talisma Chat & Co-browse provide?
Talisma Chat & Co-browse provides training in the form of documentation, in person, and videos.
