Audience
Brands and businesses searching for a solution to support and help visitors on their website
About Channel.me
Software that connects people, because we believe together is better. Live chat for customer service, no more stress dealing with multiple chats at the same time. Chat software specifically designed for high-volume customer services. We also offer co-browsing for customer service. Not being able to see what a website visitor sees on their screen? Help website visitors remotely with web-based screen sharing. We integrated co-browsing into our live chat. This makes it easier to understand and help the customer. Once you are logged into live chat, visitors will be invited to chat with you automatically. Send pre-defined responses to save time and maintain consistency. Use the pause function to temporarily stop new chats from coming in per agent. Your website visitors can share their browser screen with a contact center agent. This allows the agent to see what the customer is talking about in less than 2 seconds.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Channel.me
Founded: 2010
Netherlands
channel.me/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online
Channel.me Frequently Asked Questions
Q: What kinds of users and organization types does Channel.me work with?
Channel.me works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Channel.me support in their product?
Channel.me supports these languages: English.
Q: What kind of support options does Channel.me offer?
Channel.me offers support via phone support and online.
Q: What type of training does Channel.me provide?
Channel.me provides training in the form of documentation and in person.
Q: Does Channel.me offer a free trial?
Yes, Channel.me offers a free trial.
