Ways to Encourage Participation in Training Workshops

The ultimate guide to creating transformational workshop experiences (Even if you're not a natural facilitator) Ever had that gut-punch moment after a workshop where you just know it didn’t land? I’ve been there. Back then, I thought great workshops were all about cramming in as much content as possible. You know what I mean: - Slides with inspirational quotes. - The theory behind the frameworks. - More activities than a summer camp schedule… Subconsciously I believed that: The more I shared, the more people would see me as an expert. The more I shared, the more valuable the workshop. And participants would surely walk away transformed. Spoiler: they didn’t. They were hit-and-miss. But then on a leadership retreat in 2016, I stumbled onto something that changed everything. Something so obvious it's almost easy to miss. But when you intentionally use them, it took my workshops from "meh" to "mind-blowing": Three simple principles: 1️⃣ Context-based Learning People don't show up as blank slates. They bring their own experiences, challenges, and goals. When I started anchoring my content in their reality, things clicked. Suddenly, what I was sharing felt relevant and useful — like I was talking with them instead of at them. 2️⃣ Experiential Learning Turns out, people don’t learn by being told. They learn by doing (duh). When I shifted to creating experiences, the room came alive. And participants actually remembered what they’d learned. Experiences like roleplays, discussions, real-world scenarios, the odd game... 3️⃣ Evocative Facilitation This one was a game-changer. The best workshops aren’t just informative — they’re emotional. The experiences we run spark thoughts and reactions. And it's our job to ask powerful questions to invite reflection. Guiding participants to their own "aha!" moments to use in the real world. (yup, workshops aren't the real world) ... When I started being intentional with these three principles, something clicked. Participants started coming up to me after sessions, saying things like: "That’s exactly what I needed." "I feel like you were speaking directly to me." "I’ve never felt so seen in a workshop before." And best of all? Those workshops led to repeat bookings, referrals, and clients who couldn’t wait to work with me again. Is this the missing piece to your expertise? - If so, design experiences around context. •Facilitate experiences that evoke reactions •Unpack reactions to land the learning ♻️ Share if you found this useful ✍️ Do you use any principles to design your workshops?

In the last 9 years of training and facilitating professional groups, I’ve learnt that delivering a workshop is not just about sharing knowledge — it’s about orchestrating an experience for the participants which open up avenues for them to draw insights for themselves. Each moment calls for a different hat, and knowing which hat to wear and when is what transforms a session from good to great. I swiftly change my hats when in a workshop, these are some of the roles that I take up often- The Storyteller — When concepts feel abstract, stories bring them to life. A personal anecdote, a metaphor, or a well-timed parable can make ideas unforgettable. Stories ignite emotions, and emotions drive transformation. The Subject Matter Expert (SME) — There are moments when authority is essential. As the SME, I distill complex ideas into simple, relatable insights. Here, precision, clarity, and confidence reign supreme. The Energizer — Energy dips are inevitable, but as the energizer, I inject the room with enthusiasm. It might be an icebreaker, a playful activity, or simply a shift in tone. Momentum matters. The Actor (Theatre in Training) — Embodying a persona makes the experience visceral for participants, encouraging them to confront and solve real-world challenges. The Coach — Not every insight can be taught; some must be discovered. Here, I shift to a coach’s hat — listening deeply, asking probing questions, and letting participants arrive at their own 'aha' moments. This is where ownership of learning happens. The Mindfulness Guide — In moments of overwhelm or tension, I pause and guide participants to reconnect with presence and calm. Silence, breathing exercises, or reflection time are more powerful than many realize. The Detective — Every group is different. I watch for non-verbal cues, unspoken tensions, and subtle resistance. Identifying these dynamics early allows me to tailor the approach on the fly. The Facilitator of Dialogue — No trainer is the sage on the stage, it is essential to harness the group's wisdom. The Challenger — Growth doesn’t happen in comfort zones. As the challenger, I nudge participants to step beyond their limits, question assumptions and see new perspectives. The Motivator — At the end of the day, every participant needs to leave inspired. I remind them of their potential, highlight their wins, and leave them with a sense of possibility. Each of these roles is a hat I wear with intention, but to serve the participants' growth. Essence is not in wearing every hat at once; it’s about knowing which one to wear at the right time. #CorporateTraining #MasterFacilitator #Storytelling #LeadershipDevelopment #LearningAndDevelopment #Coaching #FacilitationSkills #HumanToHuman #facilitation #workshop #session #softskills #BehaviouralTraining #Training Women's Web LinkedIn for Learning

Let’s ditch “training notes”. To be honest, even when I was working in-house as part of a large training team, and we had to design training for others to deliver, they were always a bug bear of mine. (Remember the infamous session notes I wrote Emma Gillett which just said for Day 2 “follow the needs of the group??” 😂) Why have a completely standard “this is how we run the training workshop” when every single group is different?? Yes, there are always common themes, barriers and frustrations for leaders (across all industries) Yes, there are typical, helpful interventions, frameworks and tips. But the magic ALWAYS happens when participants focus on their own context. Their unique challenges. When they have chance to air frustrations, be heard, and then work together to overcome them. When they realise they have the choice to make changes and they determine what they’ll be and how they’ll implement them. When you share tips, frameworks that help them solve what they need to focus on - not just what you think fits a brief ahead of time. This DOESN’T happen when we create standard training sessions and expect them to work for everyone. This DOESN’T happen when we throw all the models and theories at people and expect them to work. It happens when you consciously and considerately shape a session around what both the participants need, and the outcomes expected by the business. And flex if it’s not right. When you create the space for discussion, connection and application & facilitate it well. It’s why when I train others to build workshops, I strongly suggest creating an outline plan along with a “Faciliators Treasure Chest”, so you’re not stuck with “one” way to deliver it. I love the challenge that each different workshop brings. Finding out what’s most useful when we’re together and shaping it as we go. Just yesterday, I even ditched the outline plan working with a fab group of Senior Leaders, as it was clear that it wasn’t what was needed and that it wouldn’t work. And the feedback? “Really engaging conversation and input from all members was really valuable. Katy facilitates these conversations fantastically, intervening when we go off topic” “Great to share experiences with peers. The worked examples / practise sessions were really instructive. Katy did a great job of bringing us back on topic whilst still enabling important discussions to take place” “What really worked? You being led by the group and not sticking to a plan if it didn’t work. The practise was short and sweet, allowing plenty of space for discussion and building on what we’d covered in previous workshops with you. A lot of openness and you were comfortable steering us back on topic when required. Powerful take homes from the day” It’s why I don’t have accredited programmes, as none of my workshops will run exactly the same way twice!

A lot of time and money goes into corporate training—but not nearly enough comes out of it. In fact, companies spent $130 billion on training last year, yet only 25% of programs measurably improved business performance. Having run countless training workshops, I’ve seen firsthand what makes the difference. Some teams walk away energized and equipped. Others… not so much. If you’re involved in organizing training—whether for a small team or a large department—here’s how to make sure it actually works: ✅ Do your research. Talk to your team. What skills would genuinely help them day-to-day? A few interviews or a quick survey can reveal exactly where to focus. ✅ Start with a solid brief. Give your trainer as much context as possible: goals, audience, skill levels, examples of past work, what’s worked—and what hasn’t. ✅ Don’t shortchange the time. A 90-minute session might inspire, but it won’t transform. For deeper learning and hands-on practice, give it time—ideally 2+ hours or spaced chunks over a few days. ✅ Share real examples. Generic content doesn’t stick. When the trainer sees your actual slides, templates, and challenges, they can tailor the session to hit home. ✅ Choose the right group size. Smaller groups mean better interaction and more personalized support. If you want engagement, resist the temptation to pack the (virtual) room. ✅ Make it matter. Set expectations. Send reminders. And if it’s virtual, cameras on goes a long way toward focus and connection. ✅ Schedule follow-up support. Reinforcement matters. Book a post-session Q&A, office hours, or refresher so people actually use what they’ve learned. ✅ Follow up. Send a quick survey afterward to measure impact and shape the next session. One-off training rarely moves the needle—but a well-planned series can. Helping teams level up their presentation skills is what I do—structure, storytelling, design, and beyond. If that’s on your radar, I’d love to help. DM me to get the conversation started.

See One. Do One. Teach One. I was watching Grey’s Anatomy (don't judge) when a line jumped out at me: “See one. Do one. Teach one.” It was Dr. Webber's mantra for medical training: observe a skill, try it yourself, then pass it on. It's also the perfect blueprint for event engagement. Most events get stuck at “see one.” Attendees listen to keynotes, sit through panels, watch demos. They see a lot, but if that’s where it ends, the knowledge fades almost instantly. The next level is “do one.” Give attendees space to try what they’ve learned, through hands-on workshops, scenario labs, role plays, or even a 10-minute exercise in the room. This helps the ideas move from theory into muscle memory. But then there's “teach one.” Create moments for attendees to share their perspective. Whether it’s a micro-discussion at their table, a peer-to-peer breakout, or a post-session “lightning share” where they explain what they learned to someone else. When people teach, they anchor the learning in their own words, and engagement skyrockets. What if designing events around this mantra could transform attendees into contributors? They stop being passive listeners and start being co-creators of the experience. Maybe that's what engagement is meant to be, after all. 

What makes firm-sponsored training programs succeed—or fail? New research by Raffaella Sadun and team explains an often overlooked piece: middle managers. Using detailed data from three large firms across Latin America—a car manufacturer, a restaurant chain, and a retail company—the team documents a stark result: even with centrally designed, well-compensated training programs, participation varies dramatically across units. A critical ingredient was not the training itself, but rather the manager. That echoes a long-time view from Gallup, most notably Jim Clifton and Jim Harter's book "It's the Manager," that employees leave (or stay) managers, not firms. The new paper shows that managers who focus on employee well-being, engagement, and development (“High Training” managers) generate training take-up rates that are 45–60% higher than others. These same teams also exhibit lower absenteeism, lower turnover, and higher promotion rates—and respond better to unexpected production shocks, like demand spikes or adverse weather. In short: even without extra pay or formal implementation duties, some middle managers play an outsized role in coordinating training, motivating participation, and translating abstract HR goals into real outcomes. The implication for firms and policymakers: training investments will fall short without managerial alignment. Yet most HR policies and public subsidies assume take-up is automatic once a program is offered. It’s not. Policy and practice should: 1) Incentivize managerial buy-in through recognition or performance reviews. 2) Integrate training promotion into middle managers’ formal roles. 3) Complement centralized design with decentralized implementation strategies. 4) Consider managerial type as a key input in scaling human capital investments. Put simply by the authors: “training relies on complementary managerial practices and behaviors.” The best curriculum in the world won’t matter if the frontline team doesn’t believe in it—or even know about it. #HumanCapital #WorkforceDevelopment #TrainingAndDevelopment #Management #Upskilling

As a manager, have you ever sent someone to a training or a series of workshops… and then noticed little (or no) change afterward? For learning and development to last, the connection between lessons learned and the work needs to be explicit. Support from a manager to connect expected learning and behavior change to the job will expedite learning and change in behavior. Suggested steps (manager + person attending meet to discuss): 1. Why this training? - What evident challenges illustrate that this workshop/training will be helpful and effective? - What have you noticed? - How is it affecting the work? - How is it affecting the work of others? 2. What do we want to see change? - What do you hope happens from the person taking this workshop/training? - What do you want to see changed or improved? - How will you notice or measure this change or improvement? - What can you do to support the person in making this change? 3. Follow-up and check-ins How often do you plan to check in and see what is learned and applied? - What has the person learned? - How are they using it? - What are you noticing that is different and better? - How can you help? 4. 15 / 30 / 45 / 60 days post-training - What is still being applied? - What are you noticing that is better or different? - Is there more training or support needed?

Great training does not happen by chance. It happens by design. After years of conducting workshops across industries, I have realized something simple but powerful. People do not learn when you speak. They learn when they engage. The most memorable programs I have delivered, the ones people talk about months later, all had one thing in common. Participants did not sit and listen. They moved, reflected, discussed, practiced, and applied. Here are the seven training methods that consistently create the strongest learning experiences for teams: 1. Experiential Activities People learn best by doing. Simulations, team challenges, and real scenarios create instant connection with the concept. 2. Case Studies Real stories make learning real. When participants analyze situations they relate to, insights come naturally. 3. Role Plays This is where theory becomes skill. Whether it is feedback, negotiation, or communication, practice builds muscle memory. 4. Group Discussions People bring more wisdom than any slideshow ever can. Peer learning is one of the most underrated tools. 5. Games and Gamification Competition adds energy. Games break inhibitions and make even serious topics enjoyable. 6. Video Based Learning A thirty second clip can spark more reflection than ten slides. Videos trigger emotion and emotion drives change. 7. Reflection Tools Journaling, self assessments, feedback rounds. This is where participants internalize what they have learned and turn insight into action. A training session is not a presentation. It is an experience. The richer the experience, the deeper the learning. If you want to conduct engaging training workshops for your organization, connect with me

Here are 12 free tips to get more participation in your next training session You're asked to deliver a training but are anxious about a face full of stares and nooooooooooooobody talking. You can likely almost feel the sweat forming already. Here's a laundry list of ideas that will get your participants engaged and participating in your session. Pick and choose the ones that make sense for your material. ✅ Push as much housekeeping as possible to pre-class communications so you get to audience participation as quickly as possible ✅ Have participants interview each other for intros - prompt them to ask one specific question related to topic ✅ Plot-twist: have interview partners from above introduce the other person - just don't tell them this until after they've chatted ✅ Ask what specific skills or ideas they are hoping to learn/take away from the class - have everybody share ✅ Ask what is the biggest frustration the audience has with the topic - let them share without responding ✅ After you explain the agenda ask them to write down 3 to 5 specific ways this material will help, make their roles more effective, etc - debrief & discuss ✅ Launch a game/activity/hands-on skills demonstration as close to start of session as possible ✅ Ask audience "when is the last time you did (thing related to topic)? How did it go" ✅ Lean heavily into Socratic delivery ✅ If participants don't answer right away, take a reaaaaaalllly long sip of your coffee/beverage - let the silence prompt someone to speak ✅ If someone asks a question reply with "if you had to guess....." and prompt them to attempt answering ✅ If someone asks a question turn to the group and ask, "what do you all think about this"? Bonus 13th tip: Tell them their experiences and thoughts have value and they're expected to participate Which one of these interested you most? What would you add?

Many of us have experienced this: We give a presentation and when we are done, we open it up for questions. Moments of awkward silence follow. Eventually, a few questions trickle in. Embarrassment avoided. But we know: active audience engagement looks different. Much of my work with clients revolves around designing engaging, highly interactive workshops, trainings, panel discussions, and presentations. I just stumbled upon a short article by Joe Murphy, CCEP (see link), sharing an effective technique he uses to get participants involved during presentations or trainings. The beauty of it: It is very easy to apply, doesn’t require props of any kind, and suitable both for in-person and virtual settings. The technique in brief: 1) After a short introduction of yourself and your topic, ask participants to turn to a neighbor or two. Ask them to introduce themselves and share what they hope to get out of this session. 2) As you finish your presentation and move into the discussion part, ask participants again to turn to a neighbor and discuss: What was presented that you have questions about? What is your perspective on the topic? 3) After a few minutes, harvest discussion topics from the group. Why is this simple technique effective? 1) The presentation becomes more user-centered. It allows the presenter to be responsive to the interests of the audience and conveys to the audience that they and their perspectives are valued. 2) The exercise loosens participants’ tongue. As they speak to each other, they rehearse what they have to say, boosting their confidence to speak up in the larger audience. 3) People are much more satisfied with a session where they were able to contribute and felt heard. The best techniques are sometimes very simple. I hope you will find Joe’s technique as useful as I did. I am curious to hear: What techniques can you recommend for designing more engaging sessions? Please share in the comments. #facilitation #uxdesign #ethicsandcompliance https://lnkd.in/eivNaqZB