Network slicing was supposed to be 5G's killer feature. 2019: "Coming soon!" 2020: "In trials!" 2021: "Pilots launching!" 2022: "Still testing..." 2023: "Almost ready..." 2025: It's finally working. And making money. Here's what changed: THE HYPE VS REALITY: What we were promised (2019): → Custom networks for every use case → Guaranteed SLAs → New revenue streams → Enterprise transformation What we got (2020-2023): → Lab demos → Conference presentations → No real customers → No business model Why it failed: → Technology immature → Standards incomplete → No automation → Operators couldn't price it WHAT'S DIFFERENT NOW: 1. Technology matured → O-RAN RIC can manage slices in real-time → SMO orchestrates end-to-end → Automation actually works → SLA guarantees enforceable 2. Use cases proven → Factories: URLLC slices for automation → Hospitals: Guaranteed connectivity for devices → Stadiums: eMBB slices for events → Logistics: mMTC for sensors 3. Business model clear → B2B2X (not B2C) → SLA-based pricing → Premium charges for guarantees → ROI demonstrable REAL DEPLOYMENTS (2024-2025): Deutsche Telekom + BMW: → Dedicated URLLC slice for factory → <10ms latency guaranteed → 99.999% reliability → Contract: €2M annually Verizon + Hospitals: → Medical device slice → Guaranteed bandwidth + priority → 15 hospitals live → Revenue: $5M annually SK Telecom + Samsung: → Smart factory slicing → 3 separate slices per factory → Deployed across 8 factories → Revenue: $8M annually China Mobile: → 5,000+ enterprise slices deployed → Revenue: $200M+ (2024) WHY IT TOOK SO LONG: Technical barriers: → Needed full 5G SA (not NSA) → Cloud-native core required → RIC for orchestration → End-to-end automation Business barriers: → How to price? → Who pays for SLA violations? → Multi-operator slicing complex Finally solved: → Standards matured (3GPP Rel 17/18) → Automation platforms ready → Operators learned pricing models WHAT'S NEXT: 2026-2027: → Enterprise adoption accelerates → 100s of commercial deployments → Slice marketplace emerging → Revenue hits billions New use cases: → Autonomous vehicles (dedicated V2X slice) → AR/VR streaming (XR slice) → Public safety (guaranteed emergency slice) → Gaming (low-latency slice) Network slicing was 5 years of hype. Now it's reality. Why now? → Technology caught up → Automation works → Business case proven → Enterprises willing to pay Operators finally monetizing 5G beyond "faster data." The killer feature arrived. Late. But it arrived. Deployed network slicing? → 🚀 Live customers? → 💰 Revenue generated? → 🤔 Still skeptical? Share below 👇 Join my Free 5G/6G Learning Free whatsapp Channel : https://lnkd.in/gerTY-kr ♻️ Repost this to help your network get started ➕ Follow Nitin Gupta for more
Telecom Monetization Models
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I was recently doing some research for a telco customer in the MVNO space who wanted to become AI-native without losing the very thing that makes them valuable: the customer's trust. The competitive landscape for virtual carriers is undergoing a shift. Price pressures from major networks and the arrival of digital-first entrants are closing in simultaneously. In this environment, traditional levers like price discounting are no longer enough to maintain a healthy margin. The window to adapt to these market movements is measured in months, not years. 🛡️ The objective for an established MVNO isn't to disrupt their own core business model, but to defend and grow it. It is about using new tools to protect your base and compound your existing strengths. When a software consulting/services company maps out this journey, the goal is a direct transition, re-architecting the operating model around data intelligence while keeping humans firmly in front. 🧠 1️⃣ Building a Trusted-Service and Data Moat: Instead of bolting automation onto fragmented legacy systems, the operating model must run on real-time data intelligence. By pairing specialized customer data with secure operational frameworks, you build a protective moat around your subscriber base that traditional competitors cannot easily replicate. 🚀 2️⃣ Enforcing Mandatory Bias Audits: When serving loyal or potentially vulnerable subscriber segments, automated guardrails must be absolute. A comprehensive bias and fairness audit cannot be viewed merely as a best practice; it must be a mandatory deployment gate before any new capability ships to production. This prevents automated misfires that could risk long-term brand equity. 🥊 3️⃣ Filtering for Brand-Aligned Use Cases: A disciplined strategy requires knowing what to leave off the table. Focus engineering resources strictly on high-value, protective use cases—such as proactive scam prevention, predictive retention, and real-time agent assist. Off-brand tactics like dynamic pricing or automated features beyond your network control should be completely filtered out. The financial return of an AI-native architecture shouldn't be built on a narrative of reducing headcount. In a service business, your human connection may be a strong value proposition. Automated tools are meant to handle the administrative busywork, manage data structures, and surface insights instantly so that your front-line teams can focus entirely on the customer. We can use technology to grow the value of people, not replace them. 🥊 What do you think? For customer-centric brands adopting AI, how are you ensuring that your technology choices actively defend your customer relationships rather than distancing them? #Telecom #MVNO #VPspeak #CustomerExperience
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The Telco Enterprise gamble not paying off: How to fix it? For over a decade, Telcos have pinned their hopes on the enterprise segment as a growth driver. Historically smaller than the vast consumer market, this segment primarily focused on connectivity services. Even the ambitious evolution towards 5G was underpinned by the belief that Telcos could expand their enterprise offerings beyond SIM cards and fiber connections. Yet, the reality today tells a different story. A recent analysis by STL Partners highlights a troubling trend: enterprise revenues among the world's top Telcos are stagnant or declining, even as overall revenues show modest growth. Having spent over 20 years in the Telco industry across different roles, I can confidently say that technology isn’t the issue: it’s the mindset. Telcos need to shift from being mere connectivity providers to enablers of enterprise solutions. The solution lies in adopting a platform mindset. A true platform model encompasses some basics: 1. A Simplified Service Architecture: Enterprises need easy-to-consume services that integrate seamlessly with their operations. 2. A Robust Partner Ecosystem: Supporting diverse use cases tailored to specific verticals is key. 3. Exposure of Capabilities as Services: Allowing enterprises and system integrators to leverage Telco capabilities as modular services enhances flexibility and innovation. Telcos must embrace a strategy similar to what tech giants like Amazon Web Services (AWS), Google, and Microsoft have done for years: selling the shovels while others dig for gold. This means enabling a platform where others can build, create, and integrate rather than attempting to be all things to all customers. https://lnkd.in/gg6nNcSk
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🇵🇰 Pakistan’s Telecom Shake-Up: 5 Transformations to redefine who wins After years of cautious investment, sector is entering rapid transformation. 5G on the horizon, nationwide fiber rollouts, and the digital economy expanding fast. The upcoming Ufone 4G –Telenor merger adds another realignment and will reshape market dynamics. Here are my five key transformations and actions. 1️⃣ 5G and Fiber Convergence Next generation of connectivity will depend on how well operators combine 5G radio networks with fiber backhaul. Pakistan’s 5G readiness is improving, but success hinges on affordability, backhaul density, and enterprise adoption. ACTION: • Prioritize fiber-to-site expansion and urban 5G pilots. • Focus on enterprise use cases like IoT and smart cities. • Work with government on pricing and rollout. 2️⃣ National Fiberization & Broadband Growth The National Fiberisation Plan (Nov 2024) aims to connect millions, creating the backbone for digital inclusion. ACTION: • Partner with infrastructure funds and ISPs for shared builds. • Offer value-added bundles — managed Wi-Fi, OTT, cloud backup — to grow ARPU. • Simplify rollout through low-cost installs and municipal cooperation. PTCL.Official, the largest fiber owner, can evolve into a neutral-host and wholesale provider (like BT WHOLESALE) — monetizing its network while driving industry growth. 3️⃣ Mobile Money & Digital Ecosystems Telcos are becoming digital lifestyle and fintech platforms. JazzCash and easypaisa digital bank dominate payments, but competition from banks and startups is heating up. ACTION: • Treat fintech as core business, not a side venture. • Expand APIs and merchant ecosystems for everyday payments. • Use transaction data (with consent) for micro-credit and insurance. 4️⃣ Infrastructure Sharing & Energy Efficiency Rising energy costs and capital pressure are driving operators to share and monetize infrastructure. ACTION: • Monetize towers and dark fiber to unlock capital. • Invest in green power and energy-efficient radios. • Pursue shared rural coverage for sustainable expansion. 5️⃣ Enterprise Focus (Cloud, IoT & Cybersecurity) Enterprises are demanding secure connectivity, private cloud, and managed services. Telcos must become digital transformation partners. ACTION: • Partner with cloud providers for hybrid solutions. • Bundle connectivity + cloud + security for SMEs. • Build data centers meeting local compliance and cybersecurity standards. PTCL.Official and Jazz already have enterprise footprints — both can evolve into digital service leaders. The Road Ahead The Ufone–Telenor merger will reshape Pakistan’s telecom landscape. The next few years will decide who leads Pakistan’s digital decade — those who act boldly on fiber, 5G, fintech, and enterprise services will capture not just customers, but ecosystems.
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The dumbest strategy in telecom is to keep selling more speed for less money and act surprised when margins disappear. That is not growth. That is a slow financial suicide note. Safaricom’s latest home-fiber move is a perfect example of the pressure building across the market: lower entry pricing, faster speeds, and more competitive tension in broadband. That may be great for customers, but it is a warning sign for operators. When internet access becomes a pure price war, somebody eventually bleeds. () And the timing is brutal. Traffic keeps growing. Customers keep demanding more. ARPU stays under pressure. And parts of the hardware stack are still facing cost volatility, especially in components tied to AI-driven demand and supply constraints. () So here is the real question: How does an ISP make money when bandwidth becomes the cheapest part of the conversation? Not by selling bandwidth alone. That game gets uglier every year. The operators that survive this shift will be the ones that stop thinking like access providers and start thinking like service platforms. That means building revenue on top of connectivity: managed services for SMEs security edge infrastructure local hosting backup payments business applications vertical solutions customers will actually pay for Because once the market trains customers to buy internet like a commodity, the only real escape is to offer something more valuable than internet itself. This is the trap many operators across Africa are walking into right now: the cost of staying relevant keeps rising, while the price of the core service keeps falling. That is not a sustainable equation. If ISPs want to protect margin, they need to innovate beyond connectivity. Fast. Because in the next phase of this market, the winners will not be the ones with the cheapest megabit. They will be the ones with the most monetizable service layer on top of the pipe. #Telecom #ISP #Broadband #AfricaTech #DigitalInfrastructure #EdgeComputing #BusinessModel #Connectivity #Innovation
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TELCOS will not win the AI race by selling GPUs; their success lies in selling trust, locality, and regulated infrastructures. While GPU-as-a-Service may seem appealing, managing scattered edge clusters and lacking a solid software stack make competing with hyperscalers a misguided strategy. Instead, telecom companies should leverage their strengths: sovereign data boundaries, metropolitan power and fiber infrastructure, and strong enterprise relationships. Key strategies include: (1) creating sovereign AI clouds where data remains within national borders, (2) establishing “smart landlord” agreements for reliable margins, (3) offering bundled solutions that combine 5G, edge computing, and pre-built applications, and (4) providing specialized edge inference to reduce costs. As a telecom leader planning for 2026, consider whether you will build an AI cloud to compete with hyperscalers or construct the essential infrastructure they need. Which strategy would you defend in the boardroom? #BellLabsConsulting
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The telecom industry is at a critical juncture! Legacy Business Support Systems (BSS) are becoming a strategic liability, hindering agility & revenue growth. Kearney 𝗹𝗮𝘁𝗲𝘀𝘁 𝗽𝗮𝗽𝗲𝗿 dives into why telcos must upgrade their BSS engines & explores whether cloud-first BSS innovators are the answer. Modern BSS platforms are essential for top-line growth, bottom-line improvements, & enterprise-wide business transformation. Telcos that have modernized their BSS have achieved significant gains by unlocking agility, reducing costs, enhancing customer experiences. For instance, operators leveraging real-time data processing & AI-driven personalization have seen NPS scores rise by 20+ points, time-to-market for new products has improved by up to 90% But there's more to the innovation story! 𝐓𝐞𝐥𝐞𝐜𝐨𝐦 𝐀𝐏𝐈 𝐌𝐨𝐧𝐞𝐭𝐢𝐳𝐚𝐭𝐢𝐨𝐧: 𝐑𝐞𝐚𝐥-𝐖𝐨𝐫𝐥𝐝 𝐔𝐬𝐞 𝐂𝐚𝐬𝐞𝐬 💡 Telecom operators are turning their networks into platforms — unlocking new revenue streams through standardized APIs. Most impactful use cases: 📍 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐈𝐝𝐞𝐧𝐭𝐢𝐭𝐲 𝐀𝐏𝐈𝐬 – Used for fraud prevention, logistics, contextual marketing (e.g., Singtel, Orange) 🗣️ 𝐕𝐨𝐢𝐜𝐞 & 𝐒𝐩𝐞𝐞𝐜𝐡 𝐀𝐏𝐈𝐬 – Monetized for transcription, sentiment analysis, and voice assistants (e.g., AT&T) 🔐 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐀𝐏𝐈𝐬 – Enable real-time fraud detection, SIM swap alerts, identity verification for fintech and e-commerce. 📶 5𝐆 𝐍𝐞𝐭𝐰𝐨𝐫𝐤 𝐀𝐏𝐈𝐬 – Expose QoS, slicing, edge computing for AR/VR, gaming, industrial IoT. 🚗 𝐌𝐨𝐛𝐢𝐥𝐢𝐭𝐲 𝐀𝐏𝐈𝐬 – Power autonomous vehicle networks and smart mobility services via GSMA Open Gateway 🌐 𝐈𝐨𝐓 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐀𝐏𝐈𝐬 – Used for predictive maintenance, smart cities, industrial automation 📡 𝐐𝐮𝐚𝐥𝐢𝐭𝐲-𝐨𝐧-𝐃𝐞𝐦𝐚𝐧𝐝 𝐀𝐏𝐈𝐬 – Let developers dynamically request network performance boosts for critical apps 🧠 𝐀𝐈-𝐚𝐬-𝐚-𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐀𝐏𝐈𝐬 – CSPs offer AI tools (e.g., chatbots, analytics) to enterprises via API marketplaces 🛒 𝐀𝐏𝐈 𝐌𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞𝐬 – Platforms like ClearX (via Google Cloud) now offer commercial access to telco APIs globally 💡 With a projected $27B-$30B market by 2033, APIs are reshaping telecom from infrastructure to innovation! Telcos are at a crossroads. Is a 'hybrid' approach (cloud-first for new digital segments, legacy for core) a viable long-term strategy, or simply delaying the inevitable need for a full, simplified cloud-native transformation? Can telcos afford the complexity of managing multiple BSS platforms in the long run? ✅ Subscribe to #global5gevolution newsletter (https://lnkd.in/ge9gsyjE) & tune in “Vehicle Connectivity" ✅ Or subscribe h#global5gevolution YouTube (https://lnkd.in/g8M7YvKq) & tune in “Vehicle Connectivity”; click comment box ✅ Follow us on Kaneshwaran Govindasamy & Global 5G Evolution #Telco #BSS #CloudNative #DigitalTransformation #API #TelcoInnovation #AIinTelecom #TelcoStrategy #BSSUpgrade #APIMonetization #CloudTransformation
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Interesting U.S. telco results in 1Q26. The performance of the "Big Three" wireless carriers signals a definitive shift from traditional subscriber acquisition toward a strategy of capital-efficient infrastructure expansion (AI-era build out) and margin optimization through automation. T-Mobile is currently in a high-intensity integration phase with 11% service revenue growth. The 15% dip in net income reflects the merger math of absorbing UScellular and Metronet. Their pivot toward a capital-light fiber model via joint ventures is a strategic attempt to match AT&T’s connectivity stack without the same level of balance-sheet drag. Verizon and AT&T are demonstrating that the legacy premium model is resilient if paired with fiber. Verizon’s return to positive postpaid phone additions indicates that their restructuring and cost-cutting measures (aimed at reducing churn and acquisition costs) are finally yielding results. The legacy "telco" category is being redefined as distributed infrastructure in the AI-era. For advisors and partners, the value proposition is moving away from the circuit and toward design and architecture. —> The Connectivity Convergence Play: The market has moved past the mobile-only or wireline-only sale. Customers are increasingly seeking a single-vendor fabric that combines 5G, Fixed Wireless Access (FWA), and fiber. —> Infrastructure Management as a Service (IMaaS): As carriers consolidate (e.g., T-Mobile/UScellular and Verizon/Frontier), enterprise customers face significant migration and configuration complexity. There is a growing margin opportunity in Lifecycle Management. Partners should position themselves as the "translation layer" that manages the transition between legacy carrier contracts and new, software-defined network architectures. —> Network-as-a-Sensor & Edge Computing: The carriers are heavily investing in Network Native AI, moving compute power closer to the user to reduce latency (and increase sovereignty). Partners should begin identifying use cases in retail, logistics, and manufacturing where 5G slicing can support real-time data processing without the overhead of public cloud egress fees. —> Shift to Ecosystem “Surround” Services: The transactional commission model is under pressure as carriers automate their direct sales motions. Partners should focus on how these connectivity stacks integrate with the customer’s broader SaaS and security environment (SASE). The goal is to remain the primary architect of the customer’s digital ecosystem, rather than a fulfillment agent for the carrier. This marries the (global) $1.35 trillion telco services opportunity with the $4.72 trillion technology market for the AI-era ahead.
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Personally, I’ve always been intrigued by the ever-evolving nature of the telecom industry—and right now, I see some fascinating trends from these intelligent service orchestrators of a connected world. Across major players globally, strategies look different, but they all circle back to one truth: customer stickiness beats infrastructure. Telecom strategy is splitting in two directions—price disruption on one side, ecosystem lock-in on the other. In the UK, ultra-low-cost mobile offers are reshaping competitive dynamics. The playbook is clear: attract price-sensitive customers, build volume fast, lock them into an ecosystem, and upsell later. Cheap isn’t just about price—it’s about creating competitive pressure. When one player goes low, others must follow or risk losing share. The bet? Getting customers in the door matters more than immediate margin. The real money comes later—from upgrades, bundles, and loyalty. Across the Atlantic, the story looks different. Recent quarterly results show integrated fiber-mobile strategies adding hundreds of thousands of subscribers, while aggressive expansion models are driving near double-digit service revenue growth. Some operators are doubling down on cost discipline and cultural resets; others are weaving connectivity into a single experience to lock in households. Different tactics, same truth: customer stickiness beats infrastructure. The telecom wars aren’t about towers anymore—they’re about ecosystems, experience, and speed. From a CTIO strategy perspective, this shift demands decisive action: - Rethink architecture for rapid onboarding at scale - Drive seamless integration across connectivity, cloud, and digital services - Embed predictive analytics to anticipate churn and optimize pricing - Automate operations without sacrificing experience And here’s where AI becomes the lever for growth and margin protection: Predictive AI to forecast churn and dynamically adjust offers Conversational AI to handle high-volume, low-margin support efficiently Generative AI to accelerate marketing and upsell campaigns AI-driven orchestration to manage complex multi-service bundles intelligently The winners will master both—value upfront and intelligence over time. #TelecomStrategy #AIinBusiness Kosha Majmundar Julia von Praveen Shankar
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