Can Leadership Development Thrive Without an Office? For a long time, we have assumed that leadership development requires physical presence—learning by osmosis, catching organic wisdom from senior leaders. These things do matter, but what if they were never the real driver of growth? And if not that, what are the ingredients that really matter? 🔹 Nick Bloom’s research shows remote work doesn’t kill productivity—it can actually improve it. 🔹 Brian Elliott argues that the best companies succeed not because of where people work, but how they work together. 🔹 Laszlo Bock has long said great leadership isn’t a product of proximity—it’s a result of intentional design. So why do so many organizations still fear that remote work will destroy their leadership pipeline? In my latest Forbes article, I explore how Hudson Institute of Coaching helped a global firm with hundreds of thousands of employees crack the code on virtual leadership development: ✅ Structured Peer Learning: tech-powered matching built diverse learning groups across business units. ✅ Embedded Micro-Development: Weekly 15-minute practices turned daily work into a training ground. ✅ Expert-Facilitated Coaching: Monthly deep dives replaced the informal mentorship that offices once provided. ✅ Measurable Business Impact: Leadership skills improved, engagement soared, and turnover dropped. The real challenge isn’t remote work—it’s whether we’re designing leadership development for the way work actually happens today. 🔗 https://lnkd.in/gwwpMzTb
Talent Development Strategies
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I wanted to become an expert in ‘Behaviour Change’ But I struggled till an incident showed me what I was missing The story & the 2 Behavior Change principles every leader must know… It’s May and the Indian summer is at full strength. I am taking a session for school teachers but they don’t want to be here. They don’t want to attend another training that will be boring, disrespectful & useless. But our research had revealed these issues so I have some tricks up my sleeve. Our content is bite-sized, actionable & solves their top problems. Our trainings are full of games & movie themes. Most importantly we treat teachers with genuine respect. It works & the trainings go incredibly well. Teachers tell their friends & next day the attendance doubles. At the end, I ask: “Will you apply all this ?” “Yes” they answer. Then I follow up: “Do you think they will work ?” ”No” they reply. I am taken aback: “So why will you apply them ?” ”Because you were kind to us & you really believe they will work. We will try them for you.” This was unexpected. I wanted to convince teachers with our rigorous research & testing. But the trust was established by how we had treated them & our passionate belief in the content. Then I remembered Everett Rogers. Most know his innovation model: Innovators → Early adopters → Early majority… Few know his core insight behind the model: “Change is a social process. People change because of other people.” This explained what was happening here. Then teachers went back to their classes, tried our stuff & blew up our messages: ”OMG!! This works. Why were we not taught this before ?” ”This child who had never answered, answered today. I now believe every child can learn.” We had assumed these mindset shifts would take a long time. But many teachers were making them a lot faster. Guskey’s model provided the explanation: People do mindset trainings for teachers but that rarely works. What works better is to make it easy for teachers to try new behaviours. Once they experience success, they change their own mindsets. So ❌ Mindset Change → Action Change → Success ✅ Action Change → Success → Mindset Change ————————— Generalising these 2 principles for any leader trying to change behavior: 1️⃣ MESSENGERS MATTER → Make sure they are kind, fun, inspiring & respectful → It all starts with people liking & trusting them 2️⃣ FOCUS ON MAKING PEOPLE EXPERIENCE SUCCESS QUICKLY → People can disagree with you. They can’t disagree with their own success → Focus on them experiencing success quickly with the new behavior & adoption will skyrocket. We overhauled our model based on these 2 counter-intuitive principles. This helped us scale our model to 1000s of teachers & become one of the top training organizations in India. I now use these principles with 100s of entrepreneurs & leaders I support. They work just as well. #Change #Leadership #Management Any behaviour change insight you have stumbled onto ?
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Your best people are slipping through your fingers. And you probably don't even know why. If you don't want to lose brilliant team members, pay attention. They aren't leaving you for more money or a better opportunity. They are leaving because you might be suffocating them. Here's the uncomfortable truth about keeping top talent: 1. Give them agency or watch them leave. Micromanagers, this one's for you. Every time you hover, every time you dictate the 'how', you're creating dependent robots instead of empowered humans. The best people don't want to check their brains at the door. They want to know their decisions matter. 2. Tie their wins to their wallets. Not always cash—sometimes it's time off, public recognition, or just a genuine "that was brilliant." Recognize your top performers or you train them to become indifferent. 3. Tell them what, never how. "I need this to convert at 20%" beats "Use this font, this color, this layout" every single time. The moment you rob them of their process, you rob them of their pride. 4. Growth or goodbye. Top talent has a ceiling allergy. Small team → bigger team → client face time → financial decisions. Show them the ladder or they'll find another building. 5. Treat them like family (the functional kind). Look out for them. Actually care. Not that "we're a family" corporate BS, but genuine "how can I help you win?" energy. Bonus: In interviews, ask: "What would make you stay somewhere for 5 years?" Take notes. And actually follow through. Already missed that chance? Sit down with your best people TODAY. "What gets you excited about coming to work? What would make you never want to leave?" 15 minutes. Could save you months of recruiting. Who's the best person you ever lost? What would you do differently now? Small Business Builders #leadership #talentretention #teambuilding
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From raw data to real-time predictions, this is the seemingly forgotten truth behind the machine learning model successfully launched in production… The Machine Learning Lifecycle represents a continuous feedback driven ecosystem where every stage fuels the next. Each phase, from data collection to model monitoring, forms a loop of constant improvement. This ensures that models perform well at launch and continue to learn and adapt as new data flows in. Here’s how the architecture works. Data scientists, ML engineers, and AI engineers will find themselves spending time more or less within the different stages listed👇: 1.🔹Process Data: The journey begins with data collection and preprocessing. Data is cleaned, transformed, and engineered into features that become the foundation of every model. 2.🔹Develop Model: With prepared data in place, models are trained, tuned, and evaluated for accuracy and efficiency before being registered for deployment. 3.🔹Store Features: Features are stored in Online and Offline Feature Stores to enable consistent access for real time and batch inference. This ensures reliable data availability for both deployment and retraining. 4.🔹Deploy: Models are deployed through automated pipelines and integrated into production environments where they power intelligent applications and perform inference in real time. 5.🔹Monitor: Continuous monitoring tracks performance, detects drift, and triggers retraining workflows when accuracy drops. 6.🔹Feedback Loops: Performance and Active Learning feedback loops keep models updated with new insights and data, ensuring continuous evolution. 💡 In essence: A strong ML lifecycle should be cyclical. Data fuels models. Models power applications. Applications generate new data and the loop continues. 🧠 Building such an architecture enables scalability, adaptability, and governance across the entire machine learning ecosystem, but it doesn’t come without challenges. What obstacles have you encountered in your patch? How have surmounted them? #MachineLearning
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I've spent over 10 years and 10,000 hours learning and practicing Behavior Design. Here's everything I've learned distilled into 9 key takeaways (that you can start applying today): 1. The best Behavior Design solutions are simple. Want to get people to do more of something? - Remind them - Make it easier - Make it more fun Behavior Design is all about getting to the heart of behavioral problems and making common sense changes. 2. Small changes generally result in small results. In other words: Nudges do not work. The best research shows that nudges have a ~1.4% impact on outcomes in the real world. If you're looking for a larger impact, don't even waste your time with nudges: https://lnkd.in/eQ5kbAGW 3. One-size-fits-all solutions are almost always disappointing. People are unique, and require unique solutions. We all differ in terms of our: - Likes - Dislikes - Talents - Understanding The best Behavior Design solutions are personalized: https://lnkd.in/eBAzbnRC 4. Stop thinking of it as "design." Instead, start thinking of your behavior-change attempts as experiments. - Research your user(s) - Come up with hypotheses (as to why the behavior isn't occurring) - Pick your favorite hypothesis - Run an experiment - Look at the results - Repeat Here's a short article on being a Design Scientist: https://lnkd.in/eGC2hbU9 5. We are all share a few core motivators: - Status - Safety - Progress - Connection - Curiosity If you're trying to move someone to action, start with this list. 6. If someone isn't doing something, you should always start by trying 2 things: - Remind them. - Make the thing easier. 80% of the time, the problem is one (or both) of these things. You can read more here: https://lnkd.in/e_qXC5CK 7. To increase motivation, add. To increase ability, subtract. Increasing motivation is all about giving people feedback, rewards, etc. You're adding things to your product or program. Increasing ability is all about removing things—steps, requirements, etc. 8. You don't have to be a psychologist to be a Behavior Designer. In fact, some of the worst behavior design work is done by people w/ an academic behavioral science background. Don't let a lack of credentials hold you back. Learn the principles & apply them with common sense. 9. And lastly, the single best piece of Behavior Design advice: Be straightforward, not clever. Creative solutions will make you look good in meetings, but they're unlikely to work. The best solutions are straightforward. They get to the heart of the behavior issue. No frills.
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The World Economic Forum's 'Top skills for 2025'- a clear framework to align your learning and development strategies! If you are wondering how to use this information to develop your team, here's a few ideas 💡 👉Audit Current Programs Compare existing training initiatives with the top skills for 2025 and identify gaps. 👉Tie Skills to Roles Show how the skills map directly to the responsibilities of each role in the organization. 👉Develop Targeted Content Design workshops, e-learning modules, or on-the-job training focused on critical areas like analytical thinking and active listening. 👉Create a Skills Inventory Tool Develop a simple self-assessment tool to help employees rate themselves and reflect on strengths and weaknesses ( I like to use competency tools- the visual works really well!) 👉Mentoring and Coaching Pair employees with mentors or coaches to guide their development in critical skills. 👉Use Development Plans Collaborate with employees to create individual development plans targeting both short-term needs and long-term aspirations. 👉Microlearning Modules: Offer bite-sized learning resources on priority skills to reduce barriers to learning ( Short videos work really well here). 👉Integrate into Appraisals Include questions about employees' progress in skill areas during performance reviews. So... How is your organization preparing employees to develop the skills that will be most critical in 2025 and beyond? I'd love to hear about any innovative approaches or challenges you've encountered. Leave your comments below 🙏 _____________________________________ I'm Catherine- A Lean Business and Leadership Coach. Follow me for daily insights on Lean, leadership, coaching, strategy and organizational behaviour.
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Why use Behavior Change Techniques in Digital Health Design? Because they help us design solutions that are grounded in evidence, and not just what the designers or pm's assumptions may be. As I spend more time in digital health design, I can clearly see the benefits of using the the Behavior Change Techniques (BCTs) that Michie and colleagues created. These include techniques such as: 1) Problem solving 2) Reward completion 3) Prompts and cues 4) Goal setting 5) Self monitoring In digital health, these techniques help translate behavioral science into concrete features that can be used by designers. Think about everything from reminders that support habit formation, to progress tracking that builds perceived competence, or social rewards that sustain engagement over time. Now, most designers may already apply these - though from most research only a few of these BCT's end up being used in most health apps. In any case, the real challenge - the one we help digital health companies with is contextualization. Not only is knowing which BCT to use important, but also how that technique is expressed through design, timing, tone and the brand you are working with. That determines whether it actually is going to work effectively or not to change behavior. For me, the best way to design for digital health us when behavioral scientists, designers, and product managers collaborate closely, not at the end, not just to review things, but at each stage so that there is shared understanding in how we use evidence and apply it to usability and engagement. Now with all this said, BCTs tell you what you need to enable behavior change, but they don’t tell you how to make those behaviors feel worth doing. For that, we need to consider motivation in the moment of action, how for example we create choice, show progress and connection through the digital experience. Here is how we use BCTs in Practice in a project: 1) Define the target behaviors (both in and outside your digital product) - really specify what users need to do, not just what they need to understand or believe. 2)Diagnose the behavioral drivers - use behavioral models to uncover barriers and enablers. 3)Select relevant techniques - Identify which BCTs address the mechanisms you’ve diagnosed and translate them into product features. 4) Layer in motivational design to increase engagement - make sure your features also support choice, progress, and connection, so the behavior feels self-driven, not externally imposed. How do you design for engagement and behavior change?
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Rethinking Entry-Level Hiring: Focus on Potential, Not Just Experience (What your workforce really needs from you) Experience isn't born overnight. It doesn’t materialize from thin air. In today's market, leadership isn’t about demanding prior experience. It’s about nurturing future talent. Here’s how forward-thinking organizations are shifting their approach: 1️⃣ Recognize the Potential Gap Demanding years of experience for entry-level roles creates a barrier. ➜ Acknowledge the current hiring paradox. ➜ Understand the frustration of fresh graduates. ➜ Focus on the skills that can be developed. Open doors, don't build walls. 2️⃣ Value Attitude and Adaptability Years on a résumé don’t guarantee success. Mindset does. ➜ Prioritize a candidate’s willingness to learn. ➜ Look for adaptability in a changing market. ➜ See beyond the paper and into the person. Potential outshines past experience. 3️⃣ Invest in Mentorship and Training Every expert was once a beginner. Build the foundation. ➜ Provide structured mentorship programs. ➜ Offer continuous training and development. ➜ Create opportunities for hands-on learning. Growth is a two-way investment. 4️⃣ Foster an Inclusive Hiring Culture Opportunity shouldn’t be a privilege. It should be a standard. ➜ Break down traditional hiring biases. ➜ Value diverse backgrounds and perspectives. ➜ Create a level playing field for all candidates. Inclusion breeds innovation. 5️⃣ Prioritize Skill-Building Skills are the currency of the future. Invest wisely. ➜ Focus on transferable skills over specific experience. ➜ Identify core competencies and develop them. ➜ Create a culture of continuous learning. Skills grow with opportunity. 6️⃣ Focus on Long-Term Success Short-term experience vs. long-term growth. Choose wisely. ➜ Build a pipeline of future leaders. ➜ Invest in the longevity of your workforce. ➜ Cultivate talent for sustainable success. Future-proof your team. 7️⃣ Leadership is Investing, Not Just Expecting True leadership isn’t about demanding expertise. It’s about building it. ➜ Absorb the initial training burden. ➜ Offer guidance, not just requirements. ➜ Build an environment where potential thrives. Your team will remember the organization that invested in them. Guide them forward. Build their future. Because leadership isn’t about finding perfect candidates. It’s about creating them. Image credit: George Stern
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Don’t blow your AI adoption plans with poor online training or boring one way videos. If you’re rolling out AI training virtually, your facilitators need more than subject expertise. They need to actually know how to train well online. Because here’s the uncomfortable truth: - Being great in a room doesn’t mean you’re great on Zoom or Teams. - Virtual delivery is a different skillset, a different rhythm, a different way of skill building. - And nothing kills AI confidence faster than a dull, passive virtual session. Strong virtual AI training needs: - Clear structure and tight pacing - High energy facilitation (without being cheesy) - Real interaction, not just breakout rooms or ‘any questions?’ - Smart use of tools, polls and getting tye group to share - A mindset shift from ‘I’m presenting’ to ‘I’m orchestrating’ If you want people to take AI seriously, make sure your trainers can deliver in the environment you’re asking people to learn in. Don’t teach the future with yesterday’s methods. Want to learn more? Click on the link in the comments to access our virtual trainer upskill programmes.
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Coaches: You may not be a sport psychologist…but you are often in a more powerful position than I am to influence your players’ psychology (and psychosocial development)… And it’s on the grass where your psychological prowess can shine through. It’s in your activities through your session design, and in your coach behaviours through your voice and through your demeanour… -session design -coach behaviour You can always be better in your delivery of psychology. You can influence their psychosocial development every second of every activity on the grass… And so… Use your voice…tone, volume, rhythm Use your instruction…inject them with certainty Use your questions…get them thinking Use conditions and constraints…help them feel stretched Use your gestures…help them feel positive Use your body language…help them feel activated Use your silence…help them experience autonomy Use your assistant coaches…help them feel supported Use your knowledge of mental skills…help them build their understanding Use your values…help them establish an ethical and moral compass Use your water breaks…ask them questions to consolidate memories for learning Use your time between activities…cultivate leaders and team mates Use your empathy…aim to appreciate individual, social, and cultural differences You can always be better in your delivery of psychology. Aim to be as good at delivering psychology as a coach as you can be…deliver deliberately, intentionally, purposefully…
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